Independent brokers · Durban · Est. 1974
Properly insured. Personally handled.
Westwood is an independent Durban brokerage placing personal, commercial, municipal and specialist cover with South Africa’s leading insurers — with a named broker who knows your portfolio and answers the phone.
- Authorised FSP 16726
- A named broker, not a call centre
- All major South African insurers
Combined experience
100+ years
- 1974
- Roots in the Durban insurance industry
- FSP 16726
- Authorised Financial Services Provider
- 100+ yrs
- Combined broking experience under one roof
- Level 1
- B-BBEE contributor
What we cover
Cover for every side of life
Four kinds of client, one standard of service. Pick the side of life you need covered and we will structure it properly — and price it competitively.
Personal
Your home, its contents, your vehicles, your pet — and the things you would hate to lose.
9 products
Commercial
Directors and officers, professional indemnity, cyber — plus the property, liability and fleet cover behind a business.
3 products
Municipal
Products designed with municipalities, for the risks only municipalities carry.
Speak to us
Specialist
Medical malpractice, kidnap and ransom, and the risks that call for a specialist underwriter.
2 productsInsurance the digital-first way — with people who know you.
Lemonade is Westwood’s digital-first service for personal insurance. Get your price in minutes, buy and manage your policy online, and talk to a real person whenever you want to.
Through Lemonade Insure, policies are arranged by Westwood Insurance Brokers (Pty) Ltd (FSP 16726) and underwritten by New National Assurance Company (FSP 2603).
Why Westwood
Big enough to matter. Small enough to know your name.
We are a medium-sized brokerage — deliberately. Large enough to command real support from every major South African insurer, and small enough that you deal with a named team who know your portfolio personally.
We negotiate hard on premiums, manage your claims from first call to settlement, and review your cover as your circumstances change. No call centres, no ticket numbers — a broker who answers.
How it works
Three steps to being properly covered
Whether it is one vehicle or a whole fleet, the process is the same — and it starts with a conversation, not a form.
- Step 01
Tell us about your risk
Call, email or complete the quote form. We ask the questions insurers wish they had asked — so nothing is missed when it matters.
- Step 02
We shop the market
We take your risk to the insurers best placed for it and compare the cover, not just the premium. Exclusions and excesses included.
- Step 03
Cover in place, broker on call
Your policy is placed and explained in plain language. From then on your broker reviews it with you and runs any claim to settlement.
In focus
Specialist cover worth a closer look
The risks most people don’t think about until they have to — and the products we place for them.
Cyber Protect for your business
Ransomware, stolen funds and data breaches — end-to-end cyber cover built for SMEs.
Explore Cyber Protect
Directors & Officers
Leading a company is a personal risk. Protect the people who carry it.
Explore D&O cover
OnePlan Pet Insurance
Vet bills shouldn’t decide treatment. Accident, illness and routine care plans for dogs and cats.
Compare pet plansOur partners
Placed with South Africa’s leading insurers
Good to know
Questions people ask before they call
01Why use a broker instead of going direct?
A direct insurer sells you its own product. A broker works for you: we compare cover across insurers, structure it around your actual risk, and when you claim we deal with the insurer on your behalf. Westwood is an authorised Financial Services Provider (FSP 16726), so our advice is regulated.
02Which insurers do you work with?
We place cover with South Africa’s major short-term insurers and a number of specialist underwriters. Which one we recommend depends entirely on your risk — the partner logos above are the companies we work with most.
03How do I get a quote?
For personal insurance, start with Lemonade Insure, Westwood’s digital-first service: your price online in minutes, with real people on hand whenever you want them. If you’d rather work with a broker, or need business, municipal or specialist cover, phone (031) 336 9400, email quotes@wwib.co.za or use the quote page, and a broker comes back to you.
Let’s get you properly covered.
Tell us what you need insured, or what has gone wrong. We take it from there.